To ensure optimal playback and interaction with our courses, please review the following minimum and recommended system requirements.
1. Supported Platforms
- Desktop/Laptop (preferred):
- Windows 10 or later
- macOS 10.14 (Mojave) or later
- Mobile/Tablet (not formally tested):
- While courses may launch on modern phones or tablets, they have not been certified on mobile platforms. For the best experience, we strongly recommend using a desktop or laptop.
2. Supported Browsers
Ensure you are running the latest version of one of the following browsers:
- Windows
- Microsoft Edge
- Google Chrome
- Mozilla Firefox
- macOS
- Safari (some clients report a loss of sound when running on Safari)
- Google Chrome
- Mozilla Firefox
3. Required Browser Settings
- JavaScript enabled: Essential for interactive elements to function.
- Font downloads enabled: Ensures correct display of custom fonts and characters.
4. Hardware & Multimedia
- Processor: Dual-core CPU or better
- Memory: Minimum 4 GB RAM (8 GB+ recommended)
- Display: 1024 × 768 screen resolution or higher (1920 x 1080 recommended)
- Audio:
- Integrated or external sound card
- Working speakers or headphones (courses include narration and video soundtracks)
5. Network & Bandwidth
- Internet connection: Broadband (DSL, cable, or higher)
- Recommended speeds:
- Downloads: ≥ 5 Mbps for smooth video streaming
- Latency: < 100 ms where possible
6. Additional Notes
- Pop-up blockers: Ensure pop-ups are allowed.
- Browser extensions: Ad-blockers or script-blocking add-ons may interfere with course content—consider disabling them for course URLs.
By adhering to these specifications, you’ll have the best possible experience with our interactive, multimedia-rich courses. If you encounter issues, first confirm your browser and settings match the above, then contact your IT support team or course administrator for assistance.
